Prodemy, a CRM company, aids in coordinating with the customer data and enhances the customer satisfaction quotient. With improved productivity and efficiency, one can forecast accurate sales turnover. All these fringe benefits embellish the business’s credibility with a centralized database.
Selling can be tough!! But managing customer data, handling sales is tougher. Prodemy India CRM Software is well-aligned for all needs of the business.
CRM Manages all the detailed information of customers like previous calls and messaging, customer’s purchases, demographics across all the platforms.
CRM has the feature of collecting plenty of data from your customer, all you have to know, how to use the data in the correct way.
CRM is a well-organized tool that helps you in the sales process, build a sales pipeline, automate key tasks and analyze all of your sales data in one centralized place, potentially increasing sales and productivity.
Formerly you have obtained and converted lead, it’s important to put the work, maintain them as your customers and promote customer retention.
Taking care of your leads i.e, lead nurturing can be a difficult task, developing and reinforcing relationships with customers at every stage of the sales funnel.
By using CRM Software’s Dashboard and reporting features your employees to automate and manage their pipelines and processes.
It requires the expertise of qualified developers to build CRM software that is well-aligned for all needs of the business. Prodemy India experts are proficient in creating CRMs that empower enterprises to overcome difficulties internally and externally. As a notable CRM development company in Delhi, we strive to enable businesses with technologically innovative solutions. Our feature-rich CRM solutions come to the aid of every business department, enabling them to consolidate, aggregate, and track customer information, thus optimizing the performance of their team and interacting with their customers. Able to build satisfactory relationships.
CRM or Customer Relationship Management Software helps you to manage and centralize all the information and details of your existing customers as well as future customers
At the heart of a good CRM solution is something called “sales force automation,” which might sound a little intimidating, but it’s not. At the most basic level, CRM means putting account and contact information in a central and accessible place, so you accelerate and streamline the sales process.
The right CRM solution can give you access to contact databases that can be filtered to find your ideal prospects and decision makers within a company, provide social data on those contacts, and deliver insights into what customers are talking about.
A CRM is also valuable for customer service, with solutions that range from self-help pages that let customers help themselves (allowing agents to focus on the tough cases), to full call centers.
Yes, If you have customers, you can benefit from CRM. Even if your customer base is small, no one can keep every interaction — ones that have happened, or need to happen — memorized and organized. It’s a powerful business tool that streamlines processes, gives valuable business insights, and virtually connects employees at your company so they can collaborate as a team, in real time. That’s something businesses of any size can use.
A huge benefit of CRM is automating routine — yet time-sapping — tasks, which saves countless hours. This allows more time for selling. Take for example a marketing effort, one in which you want to send out an email follow-up. With a good CRM solution, you don’t have to remember which leads you want to target. You can simply create some rules around your leads and automate the marketing effort, like email campaigns and lead capture, so leads are quickly routed to reps to be either followed up with or nurtured.
A CRM solution makes the same information accessible companywide. This means that almost any customer-focused activity can be better and more easily coordinated — not just within departments, but across departments, from sales to customer service.
Obviously every business runs differently, with different processes and ideas of success. This means a good CRM solution should be easily customizable and have an information hierarchy that puts what’s important to you, front and center. The best CRMs feature drag-and-drop customization capabilities, and then deliver regular upgrades automatically that won’t break those customizations — with little or no need for IT involvement.